Unfortunately, even a simple misunderstanding, despite good intentions, could mean trouble for our jobs and careers. Yet, if one adds controversial and contentious topics to the equation, things can become outright dangerous.
For example, behavioral science teaches us that we’re all biased, and our biases are hard-coded and hard-worn. They are hard-coded because our brain’s cut corners, use short-cuts and jump to conclusions to save energy. They’re hard-worn because many of our hangups go unchallenged.